Shipping & Returns

Shipping Policy

  • Most orders are dispatched within 1 - 3 working days from within the UK using Royal Mail or Parcelforce depending on the size of the order.  As such delivery is normally received inside 5 working day.

  • Please note if your item is out of stock it may take up to 28 days for delivery.

  • Contact me (email: info@causewaygifts.com) before ordering to check availability and estimated delivery if you need your items quickly.

  • A full refund will be offered if I cannot dispatch within a time frame that meets your needs.

  • Products are packaged in such a way to allow the best possible protection from damage.

  • Shipping is calculated at checkout.

  • Please note that I allow 28 days for you to cancel and return your order(s). Please note that the buyer is responsible for return postage with the exception of where there is an error with the order.  If the order is wrong then I pay the postage. This is in line with the Consumer Rights Act 2015.

  • Return address is 5 Grasmere Court, COLERAINE, Co. Londonderry, Northern Ireland, BT52 2DL.

  • WE DO NOT ACCEPT ORDERS FROM USA AND CANADA. REFUNDS WILL BE GIVEN IF AN ORDER ARRIVES FROM ONE OF THESE LOCATIONS.

Distance Selling Regulations

 

  • Distance Selling Regulations (DSR) apply to all goods purchased from this site

  • Goods may be returned within 28 days following receipt of the item(s), provided that they are returned in the original packaging, in the same condition and notification of your intent to return has been made in writing or by e-mail.

  • In line with DSR, personalised, customised or any other product where an adjustment has been made are excluded and cannot be returned.

  • Any additional shipping costs are non-refundable.

  • WE DO NOT SHIP TO USA OR CANADA

 

Ordering from outside the UK

 

  • Products purchased to go to destinations outside the UK may incur additional postage charges.

  • Products arriving in your country of origin may incur additional customs/import duties.

  • It is your responsibility as the buyer that the products you purchase do not break any laws (or are illegal) in your country.

  • All products dispatched to foreign destinations are covered by the above mentioned Distance Selling Destinations.

  • ANY ORDERS ORIGINATING FROM THE USA OR CANADA WILL BE REFUNDED AS WE CAN NOT DISPATCH TO THOSE DESTINATIONS.

E: info@causewaygifts.com   -   T: 07716 985 055

© 2019 - 2020 Causeway Gifts

Created with Wix.com